Following the unprecedented developing situation we currently find ourselves in, and following all government guidelines we have had all staff working from home.

From 6 th July our branches will now open for necessary visits by customers during pre Covid opening hours Monday to Friday but not yet Saturdays, when a phone only service is offered.

St Johns Lane – Mon to Friday 9am to 6pm plus Saturdays 9am to 1pm but phones only.

Warmley – Mon to Friday 9am to 5pm
Staple Hill – Mon to Friday 9am to 5.30pm plus Saturdays 9am to 1pm but phones only.
Nailsea – – Mon to Friday 9am to 5.30pm plus Saturdays 9am to 12.30pm but phones only.

Please if at all possible avoid cash payments.

Please continue to deal with us by ‘phone if at all possible. The branches will be manned at a minimum level with the majority still working at home.

During this partial lockdown and “new normal” our aim is to provide the same level of service to our clients that we always provide however, as many Insurers we deal with are operating on a reduced/remote capacity response times are being challenged and responses to queries may take a little longer than usual.

If you have difficulty in getting through to us please email sales@markrichard.co.uk including your Broker Reference in your message to ensure the right member of the team can get in touch with you.

We have put together information from Insurers which you may find useful regarding issues arising from the Pandemic and you can find these under our News Section.

Thank You.

Mark Richard Brokers.