In today’s fast-moving economy, small and medium-sized enterprises (SMEs) must deliver products quickly and reliably to stay competitive. However, fragile
Congratulations Stuart Allnut on your Retirement We extend our heartfelt congratulations to Stuart Allnut on his well-deserved retirement. Stuart joined
WHY CHOOSE MARK RICHARD TO HELP YOU WITH YOUR INSURANCE QUOTE?
EXPERTISE & RELIABLE ADVICE
FRIENDLY & PERSONAL SERVICE
VALUE FOR MONEY
CLIENT TESTIMONIALS
Below is a selection of client testimonials recently gathered from new customers.
Mark Richard Insurance Brokers are quite simply outstanding. From the moment you deal with them, you know you are in completely safe hands. They are incredibly prompt, endlessly helpful, and no query is ever too small or too much trouble. Their professionalism and support give total confidence and peace of mind.I don't think I have ever dealt with a company who have the same customer support as you offer.
Amanda (Mandy) has been our insurance broker for over 13 years and has been an invaluable asset to our business. Construction insurance is inherently complex, requiring continual reviews, diligence, and meticulous attention to detail. Mandy consistently delivers an outstanding service, backed by immense knowledge, ensuring we remain fully compliant.
She continually goes above and beyond for Optimum, offering guidance on a wide range of matters, including bonds, and we are genuinely grateful to have her just a phone call away. Her support has played a critical role in helping our business operate confidently and effectively.
Quite simply, everyone needs a Mandy.
We have been a loyal customer of Mark Richard Brokers for many years. They have the ability to deliver a personal whilst still professional service. We would never consider using any other broker for our company's insurance. Amanda particularly will go out of her way to help us with any query and always does her utmost to find us the best insurance for us as a business both financially and in terms of the level of cover we require.
We have worked with Mark Richards for a long time, and the level of support, care and understanding shown by Ian has been invaluable to our business. Ian, Debra and the wider team are consistently responsive, approachable and reliable, and always available to help when issues arise. Their service and commitment genuinely set them apart, and we would happily recommend them to others
We’ve used Mark Richard Insurance services for over 20 years for all our business and personal needs. They consistently find us the best prices and provide exceptional service - even helping us navigate a complex claim during Covid with total ease. We wouldn’t trust anyone else and highly recommend them.
I am extremely pleased with the service provided by Mark Richard Insurance. They have consistently demonstrated a strong understanding of our business needs and have offered clear, practical advice to ensure we have the right level of cover in place.
What sets them apart is their responsiveness and attention to detail. Whenever I’ve had questions or needed support, Amanda (and the team) has been quick to respond and always willing to go the extra mile to help. They’ve made what can often be a complicated process feel straightforward and manageable.
I also really appreciated how smoothly they’ve handled any amendments to my policy. Changes have been dealt with efficiently, clearly communicated, and without any additional charges, which reflects their commitment to fair and transparent service.
Overall, I feel confident knowing my business is in safe hands and would highly recommend them to anyone looking for dependable and professional commercial insurance support.
From the initial consultation through to setting up the policy, Mandy demonstrated exceptional professionalism and transparency. She took the time to understand our needs and delivered coverage we can trust. We feel confident knowing our insurance partner is responsive, knowledgeable, and genuinely committed to ensuring our coverage is fully aligned with our business needs.
Ian and his team at Mark Richards provide an outstanding service. Our company operates globally and works with higher-risk products, and Ian has taken the time to genuinely understand our business, from our structure and processes to our products, supply chain and customers.
They are 100% on our team. When potential claims have arisen, their deep knowledge of our business means they can jump straight in, provide solutions, fight our corner, and keep us fully informed throughout. At renewal, they work hard to secure the best possible cover at the right price, something they can do because they truly know us.
We’re able to have sensible, open conversations about risk and what cover we actually need, and they have confidence in our approach. If you’re looking for a personal relationship with people you trust, who have access to the whole market and genuinely act in your best interests, I can’t recommend Mark Richards highly enough.
We have worked with Mark Richard since for years and do not hesitate to recommend them as a consistently helpful and thorough organisation serving our business insurance needs. Our niche work area brings challenging queries that we need rapid, accurate answers to - and we have always found Mark Richard to find us the best priced option in the market.
We don’t come under a standard category and have certain requirements for insuring quite complex equipment. You were very clear and able to explain how each aspect related to us as a company. Not only were you able to offer more cover than our previous policy, you also saved us a huge £319.
Independent insurance brokers you can trust
Mark Richard Brokers offers insurance for motor trades, property owners, shopkeepers and home owners.
Our team of experts will be glad to help you with all your insurance needs.
60 years experience in the industry
We are an independent, community orientated company